Dikran Husseindjian Vice President and Senior Partner,
Embrase
Building a successful complex sales
team
Dikran Husseindjian has
spent over 20 years in the information
technology sector in a career spanning
sales, distribution, and general
management. For the past eight years he
was National Sales Manager at Apple
Canada, leading the sales team to top
performance in revenue and profitability
growth. Prior to joining the information
technology sector, he spent 5 years in
marketing and product management in the
manufacturing sector for companies that
include Honeywell, Bristol-Meyers and
Hunter Douglas.
André d'Orsonnens
CEO, Druide Informatique
Your check list for doing Business
abroad... don't leave without it!
André d’Orsonnens co-founded Druide
informatique in 1996 when he
orchestrated the commercialization of
the renowned Antidote software
(currently over 300 000 users) that
stands as a beacon of the Francophonie.
André earned particular recognition in
2009 for launching “Antidote HD”, a new
product that propelled the company into
its eighth consecutive year of
uninterrupted growth, with sales
increasing by more than 20%. André was
finalist of the Ernst & Young
Entrepreneur of the Year 2009 and was
named SGF CEO of the Year 2010 at our
forum CEO Vision. He is the chairman of
the board of Alliance numérique, the
business network for Quebec’s new media
and interactive digital content.
Your check list for doing Business
abroad... don't leave without it!
Véronique Wattiez Larose is a partner in
the Montreal Business Law Group of
McCarthy Tétrault and a Canadian
Registered Trade-mark Agent. Her
practice focuses on mergers and
acquisitions, private equity (including
venture capital) and ongoing business
matters. Ms. Wattiez Larose represents
clients in a wide variety of areas
including biotechnology and
pharmaceuticals, video games and
computer software.
Sylvie LeBlanc
Account Manager – Small Business
Solutions Export Development Canada
Your check list for doing Business
abroad... don't leave without it!
Sylvie LeBlanc helps small business
entrepreneurs understand and mitigate
business risks as they grow
internationally. She also identifies
financial solutions to help increase her
clients access to working capital so
they can respond to global business
opportunities. In addition to managing a
portfolio of small business clients,
Sylvie also engages in regional outreach
activities throughout the province of
Quebec. She develops and manages
relationships with a variety of business
associations, bank managers, and
government organizations on behalf of
EDC’s Small Business Solutions team.
Pascal Britt-Côté
Senior Associate, Information and
Communication Technologies (ICT) Export Development Canada
Your check list for doing Business
abroad... don't leave without it!
Pascal Britt-Cote is responsible for
strategizing and executing business
development initiatives that are
critical to the fulfillment of the ICT
market. He also plays a role in managing
the relationships with the various
industry associations across Canada.
Before joining the ICT Team, Pascal was
managing a portfolio of small business
clients as a Account Manager for the
Small Business Solution team within EDC.
Pascal was also engaged in outreach
activities in the Ottawa region. He
developed and managed relationships with
a variety of business associations, bank
managers, and government organizations
on behalf of EDC’s Small Business
Solutions team.
Pierre Marc Jasmin,
MBA
President, Triad Services Inc.
2010 business telemarketing
best practices
Pierre Marc Jasmin founded Triad
Services founded in 1996. With over 16
years of experience in the call centre
industry, his creative talents and
facilitator skills allow him to develop
with his clients, solutions to better
manage their call centre environment.
Pierre Marc has been on the board of
directors of Contact Centre Canada, one
of 33 sector councils funded by Human
Resources Canada, and is currently a
member of the board of Relationship
Marketing Association. He acts as a
speaker for seminars and conferences and
also often contributes articles for a
variety of specialized journals in the
call centers industry.
Yves Sabourin
Associate Director - Marketing, Bell
Canada
How to create a client-centered web site?
Yves Sabourin has worked in the field of
Information Technology for 30 years. For
the past several years, his interest has
focused on the customer experience as a
strategic advantage in differentiating
an organization from the competition. An
Associate Director of Marketing at Bell
Canada, he has been responsible for the
Web Solutions portfolio for 3 years.
Prior to this, he devoted 12 years to
selling contact centre solutions at Bell
and Elix. He has also acted as project
manager and senior advisor for IST
(CGI), Future Electronics, Vidéotron and
Arthur Andersen (Accenture).
Louis Tetu Executive Chairman, Coveo
Overcoming challenges of technology
commercialization
An innovative and successful
entrepreneur in the software solutions
industry, Louis Tetu is responsible for
developing the Company’s corporate
strategy and business development.
Coveo is a leading provider of
information access and search solutions
for the enterprise. Coveo
solutions have contributed to the
success of more than 700 customers
globally including Deloitte, GEICO, ESPN,
Lockheed Martin, P&G, PWC, SNC-Lavalin,
Sony Ericsson, Macquarie Bank, Patek
Philippe, Groupe financier SSQ and the
U.S. Navy.
In
1999, Mr. Tetu co-founded Taleo
Corporation [NASDAQ: TLEO], a leading
international provider of on-demand
Internet software for talent and human
capital management. Taleo was recognized
the 11th fastest growing technology
company in the United States within the
Deloitte Technology Fast 500. Prior to
Taleo, Mr. Tetu was President of Baan
SCS, a global enterprise software
company. This followed Baan’s
acquisition of Berclain Group Inc.,
which he co-founded in 1989 and where he
served as President until 1996. In 2006,
he received the Ernst & Young
Entrepreneur of The Year award in the
Technology and Communication category.
Ralph Van Coillie
Vice President Site, Information
Technologies and Special Projects,
Ice.com
Web marketing in
2010 - what's up?
Visionary, pragmatic and strong leader
with the ability to drive the
development and implementation of
strategic online marketing and
Information Technologies activities on a
global basis, capable of establishing
tactical plans and be accountable for
results.
20 years of extensive and creative
market and Business development, 8 of
them at the international level, 14
years of optimizing and re-engineering
processes, over 10 years of high
performance management mainly with
artists, programmers and sales people.
+2000 hours of training, coaching and
several speeches to professional
associations.
Alexandre Pelletier Marketing Director , Acquisio
Converting suspects into clients and
measuring your return on investment
Successful entrepreneur in the fields of
new technology and internet marketing
for over 12 years. Alexander is the
founder of the largest financial portal
in Quebec, Webfin.com, which he sold to
Quebecor Media in the early 2000s.
Subsequently, he founded Emovendo, a
company that develops web applications
designed to manage marketing, which
earned him the grand prize at the 2007
Financial Angels.
Alexander is currently the Marketing
Director at Acquisio, the company behind
Acquisio SEARCH, the most advanced
platform on the market to launch,
manage, optimize and automate PPC
campaigns on search engines.
Marie-Josée Métivier President, Strategic
International Alliances
The web: making it your sales
team’s ally
Marie-Josée Métivier has many years
experience managing direct and indirect
sales forces in addition to establishing
operational sales processes and
procedures, ensuring smooth transitions
from pre-sales to sales all the way
through delivery. She was primarily
responsible for International sales at
known Quebec IT firms such as Tecsys
Inc., 20-20 Technologies and PG Govern.
In recent years, she was Senior
Vice-President at Nstein Technologies
and is now providing consulting and
coaching services to IT organizations.
Strategic International Alliances (SIA)
provides consulting and coaching
services related to the structure,
processes and sales management
activities in the information technology
sector.
Panel -
Social medias: finding the right fit for
your company
Moderator:
Denis Lalonde, Editor, Direction Informatique
Since January 2010, he covers the ITC industry across Quebec
and worldwide for Direction Informatique
magazine and web site. From 2004 to 2009, he was
journalist for LesAffaires.com web site
and Les Affaires weekly. He also worked
at Le Journal de Montréal, the Internet
portal Canoe and Le Réseau de
l’information (RDI).
Olivier Laquinte
Founding Partner, DexterIT
Owner and partner of this project
management consulting firm, Olivier
Laquinte has over 11 years of experience
in IT and over 9 years mananing major
implementation projects. He has worked
in several industries including Health
Care, Retail, Pharmaceutical and
transportation. He holds a Bachelor
Degree from HEC, a Masters Project
Management from UQAM,, the PMI and Scrum
Master certification. He is keen on
developing and using Project
Management 2.0 tools and techniques. He
his recognized for his ability to
leverage project management methodology
and adapt it to its client's context,
for his problem solving capacities and
his leadership skills.
Anne-Laure Miquel
Marketing and
communication responsible, Pyxis
Technologies
Anne-Laure holds a MBA from the
University of South Florida and has over
8 years of marketing experience in
international companies. She has always
been interested in marketing and
communication and loves to work on
various projects. At Pyxis, she is in
charge of the marketing and
communication, which include social media strategy and
implementation. She likes to learn and share with others.
Katheline Jean-Pierre is a web marketing
professional specializing in social
media and innovation. For almost a
decade, she has worked with
multinational companies in the fields of
web product management, social media,
advertising, public relations and
marketing including Yahoo, Canoe.ca and
Flicker. She won the honorary Yahoo
Europe Award of Excellence. Since
joining Deloitte in November 2008,
Katheline has served as the firm’s
national leader of online marketing,
social media and email marketing
efforts, as well as the Deloitte.ca
website. As a graduate of HEC Montréal,
Katheline presented her Master’s degree
project on e-commerce business modeling
in 2009. You can follow
her blog.
